SnagScribe Support

SnagScribe is a snag list and site report app. Take a photo, hold the button and say what is wrong; the app writes the issue, fills in the room and the trade, and turns your list into a PDF report.

Questions

Does it work without signal?

Yes. Everything, including turning your voice into text and making the report, works on the phone with no internet connection.

Where is my data?

On your phone only. There is no account and no server. See the privacy policy.

How do I move my projects to a new phone?

In Settings, tap “Back up everything”. This makes one file with all projects, photos and settings. Save or send it somewhere you can reach from the new phone, install SnagScribe there and use “Restore from a backup”. A backup made on Android opens on iPhone and the other way round.

What is free?

Everything except reports is unlimited. Reports are free for three different projects; making the report of the same project again does not use up another one. The full version is a single one-time purchase with no subscription.

I bought the full version. How do I get it back?

On a new phone or after reinstalling, tap “Restore purchase” in Settings or on the full version screen, signed in to the same Apple ID or Google account you bought it with. Purchases do not carry over between iPhone and Android, because Apple and Google sell them separately.

The voice note got a word wrong.

Every field can be corrected by typing. Speaking close to the phone helps in noisy places. Adding your own rooms and trades in Settings helps the app recognise them.

Contact

Email snagscribe@gmail.com. Please say which phone you use and what happened.